Production dashboard preview
Sample dataThis uses the exact production command center and investigation flow with a deterministic snapshot. Set PUBLIC_DEMO_WORKSPACE_KEY to switch it to privacy-scrubbed scal.ee aggregates.
Where users stall before becoming customers
37 high-intent journeys failed to reach paid in the last 90 days. Trial checkout is the largest active leak.
Checkout hesitation is the clearest recurring blocker around /setup. Overall high-intent-to-paid conversion is 33%.
Stage loss map
Ranked last-reached routes for settled journeys that did not produce a verified payment.
Trial checkouthigh confidence/setupFourteen settled journeys reached card-upfront trial checkout without producing a verified Stripe payment.
Checkout hesitationRepeated continue clicksFailed journeys14Route to paid36.4%-9.6ppEvidence2 replays2 sample journeys
Fourteen settled journeys reached card-upfront trial checkout without producing a verified Stripe payment.
Account creationmedium confidence/sign-upSignup validation and repeated form corrections are concentrated among visitors who never start checkout.
Form and validation frictionFailed journeys9Route to paid50%-7.0ppEvidence1 replay2 sample journeys
Signup validation and repeated form corrections are concentrated among visitors who never start checkout.
First data connectionmedium confidence/setup/installVisitors reach installation but leave before the first tracked event confirms that setup worked.
Installation hesitationFailed journeys7Route to paid56.3%-5.8ppEvidence1 replay2 sample journeys
Visitors reach installation but leave before the first tracked event confirms that setup worked.
Observed friction
Correlated signals on unresolved high-intent journeys; these are evidence, not causal claims.
What to inspect
Highest-signal investigations ranked from route loss, friction, and evidence quality.
Checkout hesitation recurs on /setup, where the route-to-paid rate is 36%.
Nine high-intent journeys stop at account creation before starting checkout.
Seven journeys stall before Scalee receives the first verified event.
Representative journeys
Fast access to the strongest unresolved examples in the current period.
Representative replay evidence
Confirm the diagnosis directly from the highest-signal sessions.